KnowledgeBase

How to rollback and uninstall Windows 10 Fall Creators Update

The Windows 10 Fall Creators Update is rolling out to users. If you install it and encounter major problems, as some users have (especially owners of Razer laptops), you might want to go back to your previous version, and wait until the update is a bit less buggy.

If you been using Windows 10 for a while, you’ll probably know how to do this, although the process may be slightly different to what you’re used to.

To uninstall the Fall Creators Update, go to Start > Settings and click on Update & Security.

Click the Recovery link on the left and then click on Get started under ‘Go back to the previous version of Windows 10.’

Provided you haven’t yet cleared up all the space used by the update, the rollback process will start.

You’ll now be asked why you are going back to the previous build.

You can select from:

  • My apps or devices don’t work on this build
  • Earlier builds seemed easier to use
  • Earlier builds seemed faster
  • Earlier builds seemed more reliable
  • For another reason

You need to select a reason for the Next button to appear, and can also opt to tell Microsoft more about your reasons if you wish.

Bear in mind, if you do revert to a previous build you may need to reinstall some apps and programs, and you will lose any changes you made to Settings after installing the Fall Creators Update. You’ll also be advised to backup your files as a precaution.

Before you do go back to the previous version you’ll have the option to check for updates, just in case the problem(s) you’re encountering have since been fixed.

If you’re sure you want to remove the Fall Creators Update, click on the Go back to earlier build button and the rollback will begin. Just sit back and wait.

Windows 10 Fall Creators Update version 1709

There are two known effects of the Fall Creators update regarding Bluetooth:

  1. The Bluetooth pairing of the Hamar target loses its connection and will need to be paired again. When clicking/tapping on Start > Settings > Devices > Bluetooth(1), if the Bluetooth on/off toggle(2) is no longer visible then you will need to rollback Windows to version 1607.

 

  1. If the Bluetooth toggle is visible, then your target pairing needs to be reset. Locate your previously paired target device, using stylus or finger, tap on target (target is listed by its serial number)

 

  1. Turn target on allowing Bluetooth in tablet to discover target, once the target is displays “Ready to pair” tap on the Pair button. Enter passcode 1280 to complete target pairing.
  2. If Windows no longer displays the on/off Bluetooth toggle you will need to rollback the windows Operating System: IMPORTANT NOTE: Before rolling back Windows users MUST copy their data from the COUPLE6 directory or will lose ALL Machines and Reports!
    1. Using a flashdrive, copy the following folders from the COUPLE6 folder to a flashdrive: