KnowledgeBase

How to Install and run Plane5 under Windows7

Plane5 may have problems accessing certain folder(s) under Windows 7. To prevent his from occurring please install and configure Plane 5 as follows:

  1. Install Plane5. Note: Click ‘IGNORE’ if you get an error message related to msimg32.dll during the installation.
  2. From the Windows Start Menu: click on All Programs
  3. Locate the Plane5 version II folder and click on it to list the contents: Plane5 and Update Utility shortcuts.
  4. Right-click on the Plane5 shortcut and then select Properties from the pop-up menu, as shown in the adjacent image. Note: Other items in your programs menu will differ.
  5. The Plane5 Properties will appear. Click on the Compatibility tab
  6. Check and set the following options:
    1. Run this program in compatibility mode for: Windows XP(Service Pack 3)
    2. Run this program as an administrator.
  7. Click ‘Apply’ to save settings.

Running Couple6 as Administrator in Windows7, Windows 8 & Windows 10

Couple6 needs Administrative Rights to Read/Write in specific folders, below is the steps to set Couple6 to run as administrator.

  1. Right click on the Couple6 icon and Select Properties
  2. Click the Compatibility Tab and under “Privilege Level”, check the box to ‘Run this program as an administrator
  3. When Couple6 starts, you will be prompted with a User Account Control pop-up box, Select “YES” to allow Couple6 to open.