KnowledgeBase

Couple6 Quick Start for the S-680 System Basic Steps for Starting and Using Couple6 Alignment Software

Please see the Couple6 manual for complete details.

Opening Couple6

Turn on the T-1290 Target and double-click the Couple6 icon on the desktop to open the program.  Couple6 will automatically connect to the target and display the serial number on the task bar.

 

 

 

 

 

 

Starting an Alignment Project

Click the Project Manager: Load/Create Manager button on the Home Screen. Tap Create New Machine and Start Project button. Enter the project filename and machine information and hit OK to return to the Main Menu.

 

 

 

 

 

Step 1: Dimensions and Tolerances

Mount the brackets on both shafts.
From the Main Menu, tap Step 1: Dimensions and Tolerances.

  1. Select Coupling type.
  2. Select Alignment type.
  3. Enter motor dimensions as shown in the graphic to an accuracy of .13 to .25″ (3-6 mm).
  4. Select motor RPM to set the tolerance.
  5. Optional: Go to Thermal Growth screen to enter TG offsets.

 

Step 2: Mounting the Target and Laser

Ensure the dust cap/alignment tool is attached to the target. Slide the laser and target over their bracket posts until the laser beams are centered vertically and horizontally in the dust-cap holes. Tighten the thumb screws as tight as you can with your fingers.  Remove the dust cap.

 

Step 2: Laser Setup
Initial Alignment, Adjust Target and Laser

To maximize the measuring range of the target, the V-center value needs to be ± .040″ (1 mm) of zero. Red arrow means the laser is out of center, and you should move the target in that direction.  Green or Yellow arrow means you are in the center zone. Note due to large measuring range of target, you can still use the system even if the arrow is red. Click Next to go to Step 3.

 

Step 3: Soft Foot Check

Soft Foot is a condition where the four feet of the motor are not parallel to the machine base. What usually happens when a motor has soft foot is that the motor appears to be aligned in Step 5, but when the data is re-taken, the motor is still misaligned. This continues until the soft foot is detected and corrected.

The Soft Foot Check is strongly recommended, but is optional. To skip it, tap Next. Follow the step-by-step screen instructions to check for soft foot and calculate recommended shims to fix it. Before proceeding to Step 4, ensure that all bolts are tightened.

 

Step 4: Take Data (AutoSweep™)

To record alignment data in Auto Sweep Mode, rotate the laser and target together (must be coupled) to sweep an arc of data.  Start or stop at any clock location as long as there is a minimum 60-degree sweep.  Accuracy can be affected if a sweep of less than a 360° is taken, although the decline in accuracy does not become significant until the sweep arc is close to 90°.

When the shafts stop rotating, Couple6 automatically calculates the results.  If there is a lot of vibration, you can also click Done to calculate results. If the data looks good, press Accept. Tap Results to view the results against tolerance from Step 1. If out of tolerance, press the Shim button to correct. Please see the Couple6 Manual for detailed descriptions and directions for taking data in each mode.

If using the S-680, we recommend leaving the laser/target at 12:00 when finished rotating, although this is not required. If the laser/target are left at any other location, Couple6 automatically rectifies the readings in Step 5 so that it appears that the laser/target are at 12:00.

 

Step 5: Move and Shim

Add shims as instructed on the screen.  To perform moves, rotate the shafts to 3:00 or 9:00 and Step 5 will automatically show the H-Axis Live Display.  Move the motor in the direction of the arrows. When the alignment value displays turn Yellow, the results are acceptable; when Green, the results are excellent. Click Remeasure to go back to Step 4 and retake data to verify the alignment is in tolerance. Please see the Couple6 manual for further details and options for this step.

 

Step 6: Printing a Report

Click the HOME icon to go to the Home Screen.

To print a report in Couple6, click the Alignment Report and Data Export to access the Report Configuration popup window.

Report Options: Select which parts of the report to include:  Soft Foot, Thermal Growth, and/or History. These sections of the report will not print unless the box is checked.  Tap Edit Header, Edit Project Note or Sign Report to modify the report.

 

Printer Settings

Click to select the printer, page size and other printer settings.

Save Hard Copy to REPORTS Folder 

The report is automatically saved as either an .xps file (MS XPS Document Printer format to open report in Explorer to view and print) or in .pdf format for use with Adobe Acrobat. The file is saved in the Report Folder in My Documents/Couple6 and can be emailed or transferred electronically to users who do not have Couple6 to view the report.

Couple6 Quick Start for the S-670 System Basic Steps for Starting and Using Couple6 Alignment Software

Please see the Couple6 manual for complete details.

Opening Couple6

Turn on the T-1285 Target and double-click the Couple6 icon on the desktop to open the program. Couple6 will automatically connect to the target and display the serial number on the task bar.

 

 

Starting an Alignment Project

Click the Project Manager: Load/Create Manager button on the Home Screen. Tap Create New Machine and Start Project button. Enter the project filename and machine information and hit OK to return to the Main Menu.

 

Step 1: Dimensions and Tolerances

Mount the brackets on both shafts.
From the Main Menu, tap Step 1: Dimensions and Tolerances.

  1. Select Coupling type.
  2. Select Alignment type.
  3. Enter motor dimensions as shown in the graphic to an accuracy of .13 to .25″ (3-6 mm).
  4. Select motor RPM to set the tolerance.
  5. Optional: Go to Thermal Growth screen to enter TG offsets.

 

Step 2: Mounting the Target and Laser

Ensure the dust cap/alignment tool is attached to the target. Slide the laser and target over their bracket posts until the laser beams are centered vertically and horizontally in the dust-cap holes. Tighten the thumb screws as tight as you can with your fingers.  Remove the dust cap.

 

Step 2: Laser Setup
Initial Alignment, Adjust Target and Laser

To maximize the measuring range of the target, the V-center value needs to be ± .040″ (1 mm) of zero. Red arrow means the laser is out of center, and you should move the target in that direction. Green or Yellow arrow means you are in the center zone. Note due to large measuring range of target, you can still use the system even if the arrow is red. Click Next to go to Step 3.

 

Step 3: Soft Foot Check


Soft Foot is a condition where the four feet of the motor are not parallel to the machine base. What usually happens when a motor has soft foot is that the motor appears to be aligned in Step 5, but when the data is re-taken, the motor is still misaligned. This continues until the soft foot is detected and corrected.

The Soft Foot Check is strongly recommended, but is optional. To skip it, tap Next. Follow the step-by-step screen instructions to check for soft foot and calculate recommended shims to fix it. Before proceeding to Step 4, ensure that all bolts are tightened.

 

Step 4: Take Data (AutoSweep™)

To record alignment data in Auto Sweep Mode, rotate the laser and target together (must be coupled) to sweep an arc of data.  Start or stop at any clock location as long as there is a minimum 60-degree sweep.  Accuracy can be affected if a sweep of less than a 360° is taken, although the decline in accuracy does not become significant until the sweep arc is close to 90°.

When the shafts stop rotating, Couple6  automatically calculates the results.  If there is a lot of vibration, you can also click Done to calculate results. If the data looks good, press Accept. Tap Results to view the results against tolerance from Step 1. If out of tolerance, press the Shim button to correct. Please see the Couple6 Manual for detailed descriptions and directions for taking data in each mode.

 

 

Step 5: Move and Shim

Add shims as instructed on the screen.  To perform moves, rotate the shafts to 3:00 or 9:00 and Step 5 will automatically show the H-Axis Live Display.  Move the motor in the direction of the arrows. When the alignment value displays turn yellow, the results are acceptable; when green, the results are excellent. Click Remeasure to go back to Step 4 and retake data to verify the alignment is in tolerance. Please see the Couple6 manual for further details and options for this step.

Step 6: Printing a Report

Click the HOME icon to go to the Home Screen.

To print a report in Couple6, click the Alignment Report and Data Export to access the Report Configuration popup window.

Report Options: Select which parts of the report to include:  Soft Foot, Thermal Growth, and/or History. These sections of the report will not print unless the box is checked.  Tap Edit Header, Edit Project Note or Sign Report to modify the report.

 

Printer Settings

Click to select the printer, page size and other printer settings.

Save Hard Copy to REPORTS Folder 

The report is automatically saved as either an .xps file (MS XPS Document Printer format to open report in Explorer to view and print) or in .pdf format for use with Adobe Acrobat. The file is saved in the Report Folder in My Documents/Couple6 and can be emailed or transferred electronically to users who do not have Couple6 to view the report.

 

Couple6 Quick Start for the S-660 System Basic Steps for Starting and Using Couple6 Alignment Software

Couple6 icon to StartPlease see the Couple6 manual for complete details.

Opening Couple6

couple6 icon
Turn on the T-1280 Target and double-click the Couple6 icon on the desktop to open the program. Couple6 will automatically connect to the target and display the serial number on the task bar.

 

 

Couple6

 

Starting an Alignment Project

Couple6 Project Manager: Load/Create Manager
Click the Project Manager: Load/Create Manager button on the Home Screen. Tap Create New Machine and Start Project button. Enter the project filename and machine information and hit OK to return to the Main Menu.

 

 

 

 

 

Step 1: Dimensions and Tolerances

Mount the brackets on both shafts.
From the Main Menu, tap Step 1: Dimensions and Tolerances.

  1. Select Coupling type.
  2. Select Alignment type.
  3. Enter motor dimensions as shown in the graphic to an accuracy of .13 to .25″ (3-6 mm).
  4. Select motor RPM to set the tolerance.
  5. Optional: Go to Thermal Growth screen to enter TG offsets.

Step 2: Mounting the Target and Laser

Slide the laser over the bracket posts until the laser fans (lines) are centered vertically and horizontally in the window and aligned to the white centerline. Tighten the thumb screws as tight as you can with your fingers.

Step 2: Laser Setup Initial Alignment, Adjust Target and Laser

To maximize the measuring range of the target, the V-center value needs to be ± .040″ (1 mm) of zero. Red arrow means the laser is out of center, and you should move the target in that direction. Green or Yellow arrow means you are in the center zone. Note due to large measuring range of target, you can still use the system even if the arrow is red. Click Next to go to Step 3.

Step 3: Soft Foot Check

Soft Foot is a condition where the four feet of the motor are not parallel to the machine base. What usually happens when a motor has soft foot is that the motor appears to be aligned in Step 5, but when the data is re-taken, the motor is still misaligned. This continues until the soft foot is detected and corrected.

The Soft Foot Check is strongly recommended, but is optional. To skip it, tap Next. Follow the step-by-step screen instructions to check for soft foot and calculate recommended shims to fix it. Before proceeding to Step 4, ensure that all bolts are tightened.

 

Step 4: Take Data (Auto Clock™)

To use Auto Clock™, rotate laser/target to a clock position until a blue arrow appears. Tap Record.  Repeat for at least two more points over 90 degrees (180 degrees is preferable). Recording 5-8 points is optimal.

 

 

Click Done to calculate results.  If the data looks good, press Accept. Tap the Results button to view the results against tolerance from Step 1. If out of tolerance, press the Shim button to correct. Please see the Couple6 Manual for detailed descriptions and directions for taking data in each mode.

Step 5: Move and Shim

Add shims as instructed on the screen.  To perform moves, rotate the shafts to 3:00 or 9:00 and Step 5 will automatically show the H-Axis Live Display.  Move the motor in the direction of the arrows. When the alignment value displays turn yellow, the results are acceptable; when green, the results are excellent. Click Remeasure to go back to Step 4 and retake data to verify the alignment is in tolerance. Please see the Couple6 manual for further details and options for this step.

 

Step 6: Printing a Report

Click the HOME icon to go to the Home Screen.

To print a report in Couple6, click the Alignment Report and Data Export to access the Report Configuration popup window.

Report Options: Select which parts of the report to include:  Soft Foot, Thermal Growth, and/or History. These sections of the report will not print unless the box is checked.  Tap Edit Header, Edit Project Note or Sign Report to modify the report.

 

Printer Settings

Click to select the printer, page size and other printer settings.

Save Hard Copy to REPORTS Folder
The report is automatically saved as either an .xps file (MS XPS Document Printer format to open report in Explorer to view and print) or in .pdf format for use with Adobe Acrobat. The file is saved in the Report Folder in My Documents/Couple6 and can be emailed or transferred electronically to users who do not have Couple6 to view the report.

Couple6 Backlash – T-1290 Target Only

Couple6 uses the Vertical Offset and Vertical Angular values to calculate the misalignment of the motor shaft axis of rotation (AOR) relative to the driven unit’s AOR. By using only the Vertical Axis for taking data, Couple6 is insensitive to coupling backlash and it takes a severe case of backlash to produce a measureable impact on the accuracy of the data. In almost all cases, backlash does not affect the accuracy to any measurable degree. After taking the data, Couple6 uses a sophisticated curve-fitting algorithm that determines the misalignment. The software then uses this information to calculate display offsets and applies them to the raw data to show the true misalignment

Excess Backlash Detector (S-680 T-1290 Target Only)

 If Excess Backlash Detected displays at the bottom of the Measurement Results Screen, Couple6 has detected excess backlash in the coupling. This could cause problems aligning the Horizontal Offset in the Move screen because the T-1290 (or any other laser alignment system) cannot detect the difference between a Horizontal Offset Move and a slight rotation of the motor shaft relative to the pump shaft.

When aligning a motor with this condition, a message displays in the Step 5: Move Screens if Couple6 detects a >3° rotational move.  The message directs the user to rotate the laser/target to 3:00 or 9:00 for the Horizontal Move or retake the data and leave the laser/target at 3:00 or 9:00.

Backlash Detector (T-1290 Only)

 The T-1290 target offers the capability to detect backlash at the coupling.  During Step 4: Auto Sweep data collection, Couple6 determines if there is too much variability in the Horizontal Offset value (an indicator of coupling backlash). If so, Couple6 monitors the rotation angle in the Step 5: Move Screens to determine if it is necessary to perform the Horizontal Move while the laser/target are at 3:00 or 9:00.  If Couple6 detects too much of a change in the rotation axis (more than ± 5 degrees) during the Vertical Move, a warning message displays, indicating rotation to 3:00 or 9:00 is necessary to perform the Horizontal Move. The other option is to retake the data in Step 4, leaving the laser/target at 12:00, and retry the horizontal part of the alignment.

The reason for the Excess Backlash Detected message is that the T-1290, or any other laser system, cannot detect the difference between a Horizontal Offset move and a slight rotation of the motor shaft relative to the pump shaft.  This could cause errors aligning the Horizontal Offset in the Move screen.  This potential Horizontal Offset error does not occur when the laser/target are at 3:00 or 9:00.

 

 

How to fix Couple6 Corrupt Configuration Files

How to fix the Configuration File Corruption

Deleting the Temp Folder in Couple6

1. Click or tap on the folder (File Explorer) icon located on the taskbar to bring up File Explorer

 

2. Double click or tap on Documents.

 

 

3. Double click or tap on the Couple6 folder

 

4. If using a desktop or PC, right click to delete entire TEMP folder

a. If using a tablet, using the stylus or your finger, press down on the TEMP folder until a circle or square appears, release to show the menu and tap on delete.

 

 

 

 

 

 

 

5. Run Couple6 again and check the software to be sure it has resolved your issue. If not please continue to the next section below.
NOTE: it will take a bit longer this time for the software to load as it will need to run through all of the COM Ports again to find the correct port needed. After the initial first start it will load quickly the next time.

Removing Windows Couple6 Path Folder

If user has attempted to delete the Couple6 TEMP folder and launched the Couple6 program and has received the same error message “Please Confirm/Close Application”, Go to the following path C:\users/admin/AppData/Local/Hamar_Laser_Instruments and delete the folder Couple6.exe_Url_kdbibcahzvrpx4emcm25wvt54mgmalvr
NOTE: In order to the the AppData folder the user will need to make sure that they have “show all folders and Files” checked in Folder Options. (See below)

Here’s how to display hidden files and folders.

Windows 7
1. Select the Start button, then select Control Panel > Appearance and Personalization.
2. Select Folder Options, then select the View tab.
3. Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.

Windows 8.1
1. Swipe in from the right edge of the screen, then select Search (or if you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search).
2. Type folder in the search box, then select Folder Options from the search results.
3. Select the View tab.
Under Advanced settings, select Show hidden files, folders, and drives, and then select OK

Windows 10
1. Open the File Explorer.

 

 

 

 

 

 

2. Tap on View and click on Options.

 

 

 

 

3. Under View Tab, scroll to Hidden files and folders and check the radio button to Show hidden files, folders and drives.

How to Check For Couple6 Software Updates

Checking For Software Updates

Click Check for Couple6 Updates in the Help Menu and Couple6 automatically checks for updates. If an update is found, you are prompted to download it. Click Yes to download the update and follow the on-screen instructions to install the new version.

Downloaded Couple6 Files

Update Folder – When Check for Couple6 Updates is clicked in the Help Menu, Couple6 sends the update to the Downloads Folder. Once you have downloaded and updated your Couple6 you can then transfer the downloaded Couple6 software found in the Downloads folder onto a thumb drive for storage. Your License Key will also be found in the LICENSES Folder if you would like to copy that onto the thumb drive.

Running Couple6 as Administrator in Windows7, Windows 8 & Windows 10

Couple6 needs Administrative Rights to Read/Write in specific folders, below is the steps to set Couple6 to run as administrator.

  1. Right click on the Couple6 icon and Select Properties
  2. Click the Compatibility Tab and under “Privilege Level”, check the box to ‘Run this program as an administrator
  3. When Couple6 starts, you will be prompted with a User Account Control pop-up box, Select “YES” to allow Couple6 to open.

Changing Language In Couple6

Couple6 now includes multiple languages, to change your language please use the following guide: (Delete TEMP (3) folder in COUPLE6 folder. If you don’t the language setting change will not work)

  1. Before running C6, you must change the language/format settings. To do this, you need to go to the Control Panel and then to Region and Language Settings.
    To open Control Panel in Windows 10:

    1. Enter “control panel” in the searchbox, and select the top option.
  2. Under Format, select the language of choice (English, Russian, Spanish & Chinese are the current languages supported currently). Then select Apply and OK.
  3. Then run Couple6 and you will see it in the local language. (your Couple6 should be displayed in your local language your selected. English, Russian, Spanish & Chinese are the current languages supported currently) (Couple6 set to Spanish below)

Updating the Target Firmware Locally from Within Couple6

Firmware is a set of instructions programmed into a hardware device, such as the T-1285 target. It provides the necessary instructions for how the device communicates with other hardware and is typically stored in the flash ROM of a hardware device. The procedure for updating the target firmware is described below.

Before updating the target firmware, ensure that the target battery and the laptop battery (if using a laptop) are fully charged. Disable Sleep/Hibernation modes or set them to occur at least 10 minutes after the last user input. The optional USB cable is necessary to update the firmware and the Common USB driver must be installed if you have not already done so (the USB driver can be downloaded from the Help Menu). Over-the-air updates via the Bluetooth radio are not allowed.

  1. Connect the target to the computer with the USB cable.
  2. Load Couple6 and wait for the target to connect, making sure it connects through the USB cable and not through Bluetooth. You should see the USB   icon in the task bar as shown below, just before the word CONNECTED.
  3. From the Help Menu, select Upload Target Firmware.
  4. The Update dialog box displays. The target can be updated using one of two methods:
    • Select Update from a firmware file stored locally (on your computer). Locate the firmware file (on your computer) and open it to start the update.Note: With either update method (local or Internet), a message displays indicating if your version is up-to-date or if the version you are trying to install is older than the existing version.

  5. Click Yes to begin the update process or Not o abort. The update process starts immediately after clicking Yes. It is very important that this process not be disturbed. Do not use other applications while the update is in progress and do not shut off or disconnect the target cable until all steps are checked off and Done displays. Interrupting this process may renderthe target unusable.
  6. Once the DONE message displays, click Yes to close the Update Dialog and return to the main application or No to remain in the Firmware Update Dialog. When a firmware update is successful, all update steps are marked with green checkmarks. The most critical steps are the first 3 in the Firmware Update Progress section. Failed steps are indicated with a red “X”. If any of the first three steps fail, DO NOT UNPLUG THE TARGET! Try running the update again. The 4th and 5th steps restore the target to running mode (Application Mode). Failure of these steps is not critical, as they occur after the update is completed and verified. However, do not disconnect the target until all steps have completed.
  7. Reconnect the target via the Bluetooth link by shutting off the target, unplugging the USB cable and re-establishing the connection via the Tools Menu.

Adobe Reader Setup for Couple6 Manual Popup Error

  1. In Adobe click Edit > Preferences > Security (Enhanced) and uncheck the box next to “Enable Protected Mode at Startup”

  2. You will be asked if you Are Sure you want to Continue (with disabling the Protected Mode) Select Yes.

  3. After clicking Yes, click SAVE at the bottom of the Adobe screen to exit.